Privacy Policy

This Privacy Policy explains how Viral Videos ("we," "us," "our") collects, uses, shares, and protects information about you when you use our mobile application, website, and related services (collectively, the "Service").

1. Information We Collect

Information You Provide

When you sign in via Telegram, we receive information from your Telegram account, including:

• Telegram user ID
• Username (if set)
• First and last name (as set in your Telegram profile)
• Profile photo (if available)
• Language preference

We do not receive your phone number, email, or private messages from Telegram.

Information Collected Automatically

• Device information: device type, operating system version, screen size, app version, language
• Usage data: features used, videos viewed, watch duration, in-app interactions, error reports
• Network information: IP address (truncated where possible), approximate location derived from IP, connection type
• Identifiers: randomly generated app instance identifiers

Information from Purchases

When you make a purchase via Telegram Stars or another supported payment method, we receive transaction confirmation data (such as purchase ID and amount) but we do not receive or store your payment card information. Payment is processed entirely by the payment provider.

2. How We Use Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Authenticate your account and process logins
• Process in-app purchases, manage Coins, and deliver VIP benefits
• Operate the referral program and credit referral rewards
• Send service-related notifications via Telegram (e.g., purchase confirmations)
• Improve and personalize the Service based on usage patterns
• Detect, prevent, and address technical issues, fraud, or abuse
• Comply with legal obligations and enforce our Terms of Service

3. How We Share Information

We do not sell your personal information. We share information only in these limited circumstances:

Recipient	Purpose
Telegram	Authentication, sending notifications via our official bot
Hosting providers	Server hosting and database operations (e.g., Hostinger)
CDN & security providers	Content delivery, DDoS protection, traffic analytics (e.g., Cloudflare)
Payment providers	Processing in-app purchases (e.g., Telegram Stars)
Legal authorities	When required by valid legal process or to protect rights and safety

We require these third parties to handle your information consistently with this policy and applicable law.

4. Cookies & Local Storage

Our website may use minimal cookies and local storage to remember your preferences and to operate basic functionality. The mobile app stores authentication tokens and app preferences locally on your device.

We do not use third-party advertising cookies or cross-site tracking on our website.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. Specifically:

• Account & profile data: until you request deletion or your account is closed
• Transaction records: retained for at least 7 years for tax, accounting, and audit purposes
• Server logs: typically retained for 30–90 days, then deleted or anonymized
• Backups: retained for up to 90 days after deletion before being purged

6. Data Security

We use commercially reasonable security measures to protect your information, including:

• HTTPS encryption for all network traffic
• Encrypted password storage using industry-standard hashing
• Restricted access to production systems on a need-to-know basis
• Regular security reviews and software updates

No security system is perfect. We cannot guarantee the absolute security of your information.

7. Your Privacy Rights

All Users

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your account and associated personal information
• Object to or restrict certain types of processing

To exercise any of these rights, contact us at contact@viralvideos.cloud.

California Residents (CCPA / CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act and California Privacy Rights Act:

• Right to Know: categories and specific pieces of personal information we collect, use, and disclose
• Right to Delete: request deletion of personal information we collected from you
• Right to Correct: request correction of inaccurate personal information
• Right to Opt-Out: we do not sell or share personal information for cross-context behavioral advertising. There is nothing to opt out of
• Right to Non-Discrimination: we will not discriminate against you for exercising these rights

You may submit a verifiable consumer request by emailing contact@viralvideos.cloud with the subject line "California Privacy Request."

8. Do Not Track

Our Service does not currently respond to "Do Not Track" browser signals because no industry standard has been finalized. We do not track users across third-party websites.

9. Children's Privacy

The Service is intended for users 18 years of age or older. We do not knowingly collect personal information from children under 18 (or under 13 as defined by COPPA). If we learn we have collected information from a child under 18, we will delete that information promptly. If you believe a child has provided us with personal information, please contact us.

10. International Users

The Service is operated from the United States. If you access the Service from outside the U.S., your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

11. Third-Party Links & Services

The Service may contain links to third-party websites or services (including Telegram channels and bots). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated through the Service or our official channels. Your continued use of the Service after changes take effect constitutes acceptance.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at contact@viralvideos.cloud or visit our contact page.